Kentucky-based · family & veteran owned

Reliable IT support for homes and small businesses.

From computer repair and data transfer to secure networks and ongoing business IT support, Keller IT Industries provides practical technology help with a local, personal approach.

Veteran-ownedLocal supportRemote & on-site optionsBusiness IT subscriptions
Two kinds of support, one clear approach

How can we help?

Choose the path that fits. We’ll help define the actual scope before work begins.

01 / HOME

Home & personal technology

Repairs, tune-ups, device setup, data transfer, Wi-Fi, and patient troubleshooting without the runaround.

Browse home services
02 / BUSINESS

Business IT support

Responsive support, reliable endpoints, healthier networks, preventive maintenance, and a technical partner who explains the tradeoffs.

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Common requests

Useful help for the technology you depend on.

DEVICE / 01

Diagnostic assessment

A practical first look at symptoms, condition, and likely next steps.

Remote In-area
Starting at$45.00
View scope & details
DEVICE / 02

Virus & operating-system repair

Help with malware, blue screens, startup failures, and damaged system files.

Remote
Starting at$124.99
View scope & details
DEVICE / 03

Operating-system tune-up

Cleanup and practical optimization for a sluggish computer.

Remote
Starting at$89.99
View scope & details
NETWORK / 04

Basic network setup or troubleshooting

Resolve connectivity problems and establish a dependable basic network.

In-area
Starting at$139.99
View scope & details
DATA / 05

Basic data backup and/or transfer

Move or copy important files between supported storage and devices.

Starting at$89.99
View scope & details
DATA / 06QUOTE-DEPENDENT

Basic data recovery

Best-effort recovery from logically damaged or inaccessible media.

Starting at$224.99
View scope & details
Why Keller IT Industries

Capable enough for the network. Human enough for the conversation.

01

Veteran- and family-owned

Discipline, accountability, and a personal stake in doing the work well.

02

Practical guidance

Clear options shaped around the problem, not a sales quota.

03

Local + remote

On-site service where available, with authorized remote support for suitable work.

04

Pricing with context

Starting prices for common work and custom quotes where complexity demands them.

Independent recognition

Local service. Verified commitments.

Keller IT Industries is a BBB Accredited Business and an SBA-certified veteran-owned small business. Those credentials sit alongside something just as important: personal accountability to every customer we serve.

BBB Accredited Business
BBB Accredited Business
SBA Veteran-Owned Certified
SBA Veteran-Owned Certified
A convenient first conversation

Schedule a consultation.

Start with a free brief fit check or choose a paid consultation when you need focused recommendations, planning, measurements, or a site survey.

Quick phone question

Free

Typically 10–15 minutes

A basic fit check, brief directional answer, or scheduling discussion. It does not include extended troubleshooting, design work, or a written plan.

Remote consultation

$50–$75

Up to 30 minutes

Focused recommendations and basic planning by phone, video, or an approved remote method. The exact fee is confirmed before the appointment is approved.

On-site consultation or survey

$100–$150

Scheduled site visit

Line-of-sight checks, measurements, power and cable-path review, site observations, and practical recommendations. The quote will state whether applicable travel is included or additional.

Written plan and quote

Included with a paid consultation

When the project calls for it

An equipment list, topology options, installation considerations, and an installation estimate. A paid consultation fee may be credited toward the related installation when stated in the written quote.

No surprise consultation charge. Selecting a time is a request, not a charge or confirmed appointment. Keller IT Industries reviews the requested scope and discloses the exact consultation fee before approving paid consultation work.

Request a consultation

The exact fee for paid consultation work is disclosed before Keller IT Industries approves the appointment. Selecting a time does not create a charge.

Urgent-support availability is confirmed case by case. Urgent issues should use the published phone or email.

Simple, transparent process

From problem to practical next step.

01

Tell us what is going on

02

Receive an assessment or quote

03

Schedule remote, drop-off, or on-site work

04

Complete the work and review next steps

Business continuity starts with consistency

IT support that grows beyond break/fix.

Monthly support plans combine an understandable pool of hours with preventive maintenance, endpoint coverage, network guidance, and response targets.

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Pricing transparency

Know the starting point. Approve the real scope.

Clear starting points, case-specific scope.
Published prices are starting prices. Parts, software licenses, third-party subscriptions, travel, and work outside the listed scope may be additional. Price may vary based on device condition, scope, parts, and complexity.

A diagnostic assessment starts at $45.00. The fee may be waived when a customer proceeds with recommended service, subject to the service policy.

Questions, answered plainly

Before you hand over a device—or your network.

What types of devices do you support?

Support commonly covers Windows PCs, laptops, tablets, network equipment, storage, printers, and related peripherals. Cellphone repair is not a standard advertised service but may be considered by quote when technically and economically practical.

Do you offer remote support?

Yes, when the issue is suitable for remote work. You must initiate or explicitly approve access, and you can end the session at any time.

What does a consultation cost?

A quick phone fit check is free and typically lasts 10–15 minutes. A remote consultation is $50–$75 for up to 30 minutes. An on-site consultation or survey is $100–$150; the quote states whether applicable travel is included or additional. A written plan and installation estimate are included with a paid consultation when the project calls for them. The paid consultation fee is credited toward related installation only when the written quote says so. The exact fee is disclosed before a paid appointment is approved.

Do you provide on-site service, and what does travel cost?

On-site service is available for appropriate work in Somerset, Pulaski County, and surrounding Lake Cumberland communities. The travel charge is $20 for locations up to 10 one-way route miles from our service base, plus $2.50 for each additional one-way route mile. It is charged once per scheduled visit, not per device, and is confirmed before the appointment. Remote and customer drop-off service have no on-site travel charge.

What is the diagnostic fee?

A diagnostic assessment starts at $45 and is chargeable once performed unless a written estimate states that it will be credited or waived.

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Ready for a clearer next step?

Tell us what is happening. We’ll review the request and follow up about fit, scope, and scheduling.

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